REGISTER FOR OUR UPCOMING EVENTS

 

 

Fall Golf Outing
October 13, 2015
Diamond Ridge Golf Club

 

 

 

Annual Fall Conference
October 14, 2015
Westminster Hall
University of Maryland, Baltimore Campus

Attendee Rates:
MAPA Member: $75 Non-Member: $100

Frontline Training: $75

(includes full day of training classes,
exhibits and meals at the conference)

Golf at Diamond Ridge: $95
 
CONFERENCE SPONSORSHIPS & EXHIBITING


Gold: $950 (2 available)

• Sponsorship of Golf Outing or Conference Lunch
• 10 Free Passes for your customers or employees
Exhibit Table - includes 6' x 18" draped display table, chairs, electric
• Signage at event
• Logo Featured on Conference Items
• Listing and Logo in Program, and Mentions on Web Site and Newsletter
• Opportunity to include Information/Promotional item in attendee bag

Silver: $750 (2 available)

• Joint Sponsorship of Continental Breakfast
• 4 Free Passes for your customers or employees
• Exhibit Table - includes 6' x 18" draped display table, chairs, electric
• Signage at event
• Listing and Logo in Program, and Web Site and Newsletter
• Opportunity to include Information/Promotional item in attendee bag

Bronze - $600 (3 available)

• Sponsorship of Program Booklet
• 2 Free Passes for your customers or employees
• Exhibit Table - includes 6' x 18" draped display table, chairs, electric
• Signage at event
• Listing and Logo in Program, and Web Site

Conference Bags or other promotional item - $600 each

•Company Name/Logo on Conference Bag
•Listing and Logo in Program, and Mentions on Web Site and Newsletter

Lanyards - $500 (1 available)

• Company Name/Logo on Nametag Lanyards
• Listing and Logo in Program, and Mentions on Web Site and Newsletter

Pewter - $250 (5 Available)

• Listing and Logo in Program, and Mentions on Web Site and Newsletter

Exhibit Only Registration Fee (13 available)

• $350 Member Exhibitor
• $500 Non-Member Exhibitor

Table Top Exhibits Only - includes 6' x 18" draped display table, one chair, electric, and registration for 2 people, meals and full program. Note this is a strictly table top show. Your entire exhibit area is 8' in width. Pull-up signs are permitted.

CONFERENCE SCHEDULE
8:00 AM Registration Open, Vendor Set-up
8:30 AM - 10:00 AM Networking with the Vendors, Continental Breakfast
10:00 AM - 10:45 AM Take the Mystery Out of Customer Satisfaction (Mystery Shoppers)
Speakers: Jeff Beck and Cynthia Karnik, Gov Partners
10:45 AM - 11:30 AM Unlocking the Treasure Chest of Real-time Space Availability Data!
Presenters: T2 Systems
11:30 AM – 1:30 PM Networking with Vendors and Lunch (vendors may leave at 1:30 pm)
1:30 PM – 2:15 PM Case Study: Baltimore’s Project SPACE
Speaker: Peter E. Little, Executive Director, Parking Authority of Baltimore City
2:15 PM - 3:00 PM Managing Parking Garages: Diagnose Before You Budget
Speakers: Sunil Puri & Rob Field, Walter P. Moore
3:00 PM – 3:15 PM Break
3:15 PM – 4:00 PM Security Design and Operational Initiatives to Save Lives
Speakers: Larry Cohen, Lancaster Parking Authority and Todd Helmer, Tim Haahs
Frontline Training Schedule
8:00 AM – 9:00 AM Registration Open, Networking with the Vendors, Continental Breakfast
9:00 AM – 12:00 PM Frontline Training: Customer Service

This course provides attendees with basic concepts related to the delivery of Customer Service. Topics include the dimensions of customer service, customer acknowledgment, effective communication methods, and techniques that can be used when interacting with difficult customers. This is an introductory-level course designed for all personnel.
Speaker: Cindy Campbell, IPI

12:00 PM – 1:30 PM Networking with Vendors and Lunch
1:30 PM – 4:00 PM Frontline Training: Conflict Resolution

This course provides attendees with concepts related to workplace conflict. Topics include sources of workplace conflict, personal motivations that contribute to conflict, and an assessment of the attendees personal communication style as it relates to conflict.
Speaker: Cindy Campbell, IPI

Conference End 4:00

 


 
Questions? Call Dawn Newman at 410-964-5724